PRIVACY POLICY
The company 1921 Têxteis Unipessoal, Lda. fully respects the privacy of users/clients of the website kreme.pt. in accordance with current legislation.
Use of the website is subject to the Privacy Policy set out in this document. By using this website, the user/customer agrees to its terms.
This website is designed so that the collection and processing of personal data of users/clients does not exceed what is absolutely necessary for the establishment of an effective commercial relationship.
LEGISLATION
The processing of personal data by the website kreme.pt will be carried out in accordance with the Portuguese law in force. Contracts for the purchase and sale of products through this website are governed by Portuguese law.
The company 1921 Têxteis Unipessoal, Lda. is responsible for processing the personal data of users/clients from their collection, organization, conservation and elimination, guaranteeing the confidentiality of all collected data.
The company 1921 Têxteis Unipessoal, Lda. strictly complies with the provisions of Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016.
TYPES OF DATA
The personal data collected correspond to information that identifies the user/customer, such as name, address, email, telephone number, tax number and credit card data, among others.
DATA COLLECTION
Personal data can be collected on the website in the following cases, among others:
During the registration process
Through the commercial transactions that take place
In researches carried out
In the responses to any questionnaires for statistical treatment
When filling out forms
In the contact records of communications exchanged between the user/client
In marketing initiatives that may occur
COMMUNICATION OF DATA TO THIRD PARTIES
The user/customer's personal data will only be provided to third parties in cases where it is strictly necessary, for example, for the transport of the ordered items.
USE OF COOKIES
A cookie is a device transmitted to an Internet user's hard drive that allows the collection of the IP address, operating system, browser and system administration. This is statistical information about how the user/customer navigates the website they visit.
This information is collected by cookies with the purpose of optimizing the services provided, by knowing the preferences of users/customers so that, in this way, it is possible to customize the contents according to their needs.
If the user/client browser is set to block or delete cookies, the company 1921 Têxteis Unipessoal, Lda. cannot guarantee access to all the features and services offered by the website.
REASONS FOR OBTAINING PERSONAL DATA
The collection of certain personal data is necessary to provide information to users/customers about products and services, promotions, launching new products and campaigns related to the brand, as well as to identify market trends, carry out consumer behavior analysis studies and for order processing.
Personal data will not be used for purposes other than those that received the consent of the user/customer.
The company 1921 Têxteis Unipessoal, Lda. may transmit personal data to third parties that have been subcontracted to provide support services, such as financial agencies, anti-fraud entities and technological and logistical service providers.
If the user/customer does not wish to provide personal data, he will be unable to make purchases or access information about some services, offers, promotions and other content.
PERIOD FOR STORAGE OF PERSONAL DATA
The personal data provided by the user/client will be kept for a period of five years from the granting of this consent or, if you have entered into a purchase or service contract with the company 1921 Têxteis, Lda., the personal data will be kept for the period of ten years from the date of the last purchase made or for a longer period of time if required by law.
USER/CUSTOMER RIGHTS
The user/customer may at any time request the company 1921 Têxteis Unipessoal, Lda. to access, rectify, limit or delete their personal data, as well as the opposition or withdrawal of previous consents and the portability of their data to another entity by themselves indicated.
CHANGES TO THE PRIVACY POLICY
The company 1921 Têxteis Unipessoal may change or update all or parts of this Privacy Policy at any time, even if this is not required by applicable laws and regulations. All changes and updates will be effective upon posting on this website menu. To stay informed about the Privacy Policy, the user/customer must regularly access this area of the kreme.pt website.
The version of the Privacy Policy that is currently in effect was published on 11-17-2021.
CONTACTS
If there is any question or doubt related to the Privacy Policy of the website kreme.pt, the user/customer is requested to contact the Data Protection Officer (DPO) of the company 1921 Têxteis Unipessoal, Lda. via email privacidade@kreme.pt or to the following postal address:
Data Protection Officer (DPO)
1921 Têxteis Unipessoal, Lda.
Estrada Nacional 105, Fábrica Asa, Escritório S1.3, Covas
4835-157 Guimarães
Portugal